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packaging & shipping

FAQ:

Q: what is your minimum order requirement?

Our MOQ is 300pcs.

Q: What’s the standard Patch Size?

patch sizes can start from 1 inch to 12 inches (sometimes even larger). The proper size for a custom patch is determined by its intended use.

For caps and hats, most people prefer patches from 1” to 3”
shoulder patches and front jacket patches are commonly 3.5” to 5” inches tall
back patches range from 10” to 17” sizes

To measure a patch you should add the height and the width then divide the sum by 2
(H+W)/2 = patch size

Q: what are the available Patch Shapes?

We have two standard shapes:

• circle or round

• square

Non-traditional shapes are called “Cut to shape”.  Any shape other than circle and square are labelled as “cut to shape”

Q: what is percentage of Embroidery?

Our patches are available in various Embroidery Percentages. We offer customers 3 choices:

1. 50% embroidery – this means 50% or less of the patch surface area will be covered in embroidery. this method is ideal for name patches (patches that display name or position of the user. E.g. “Trevor” or “President”). this is usually used for much simpler patches that displays words or numbers only.

2. 75% embroidery – this means 75% or less of the patch surface area will be covered in embroidery. this is most widely used method for our patches. unless specified by the customer, our brand Specialists usually note a standard order with 75% Embroidery. 75% embroidered patches are sometimes good for a lot of detail. If there is a lot of detail and the size is not large embroidery on embroidery (100%) can cause difficulty in the embroidery.

3. 100% embroidery – this method will cover 100% of the patch surface area. No cotton twill will be exposed in the patch. some customers prefer this because it makes the patch look more beautiful and luxurious; however this method is not suitable for all patch designs.

Q:what will be the best way to send my artwork?

A- The best way to send your artwork is via email.We can accept JPG,PDF,AI files. If your files are very big, then you can send PDF file in high resolution.

Q:when will I have to pay for my order? How to pay?

A- payment will need to be taken when placing your order. paypal is accepted. You can also pay to us through bank account or by western Union. once order confirmed, we will send you our bank account for the payment.

Q: How long does delivery take?

A- All orders are to be shipped by DHL 2-3 days service around the world. DHL cost are charged at a very low discount according to different season and different area.