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 what if I don’t have artwork?

If you don’t have artwork,Sketch out or send us a file describing what you’re looking for and we’ll help you out. We will do simple typesetting of your name and message! If you don’t see a font that you like, just tell us the name or describe it and we’ll try to locate it for you. If you can’t find an acceptable electronic file that meets our requirements, you might consider asking the person who originally created your logo for a vector file and have it emailed to us.

what if I want a specific color match imprinted?

many of our decoration methods allow for the opportunity to closely match the imprint color to a specific requirement. customers who require specific color matching should provide us with “PMS” color numbers where applicable. PMS stands for Pantone matching System(http://www.pantone.com/pages/pantone/index.aspx). Be aware that all monitors are different and the color you see on the screen will surely be different when viewed in person. 

what graphic file type should I send you?

All files must be saved as EPS and all text converted to outline. 

artwork with Text:We recommend that all text be converted to outlines when possible. please note that the smallest text size that can be imprinted is typically around 6-8 pt. with some exceptions, for embroidery letter should be non-serif and at least 3/16″ to 1/4″ in height. It is often necessary to modify or drop text entirely for small imprint areas.

single color Artwork:We prefer Adobe illustrator files, however we can use .jpg or .tiff files if their resolution is 600 dpi (dots per inch) or higher at the size of the imprint area. The logo should be in black on a white background. Web images are 72 dpi and are not acceptable. If your item is to be embroidered, we can use a web graphic.

multiple color Artwork:send only original, native vector, EPS files. 

Can I See It before I Buy It?

Our artists will prepare an electronic proof of your artwork, and even make recommendations if you would like assistance. We can actually produce an actual proof of your item with your imprint prior to running your entire order. We recommend this on all orders where time permits. 

what if I need it really Fast?

If you are working on a very tight deadline, please check with our Sales, who will lists a wide selection of products that can be produced and shipped out within 1 business day. please note that you must consider delivery time when figuring out when you will receive your order. We can only guarantee that your order will leave the factory on time according to the shipping method that you specify. rush orders often incur additional charges and you may be required to limit the complexity of your artwork.